Job # 1
Company: Animal & Plant Health Inspection Service
Job Title: Information Technology Specialist (Customer Support)
Job # 2
Company: Deaconess Home Care
Job Title: PC-LAN Analyst
Job # 3
Company: Capitol Staffing, Inc.
Job Title: IT Manager
Job #4
Company: Landers Auto Group Memphis
Job Title: Information Technology Assistant
Desired skills, that are the same or similar between all four companies:
1. All four jobs require a degree in Information Technology or closely related field. Three out of the four specify that it must be a four year degree or higher
2. All four of the jobs require the applicant to have some experience in Information Technology or related field. The level of experience required ranges from no specific time frame, to a minimum of 4 years.
3. Though worded differently all of the jobs place an emphasis on customer service / communication skills. I.E.
a. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
b. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Then of course, Being that all of the jobs are Information Technology related they have many similar technical skill set requirements such as
a. Installs and identifies computer hardware, software, and network problems and develops solutions in conjunction with users, vendors, and other IT Community personnel.
I currently have my Associates degree in Computer Networking Technology. It’s closely related to the four year degree in Information technology that I am currently working on. The full label of the degree that I’m working on now is Information Technology – Local Area Networking focus. When I graduate from USM I will have the higher education jobs requirement met. Another great thing about a degree in Information Technology is that it’s very flexible as far as a requirement for a job in technology. It could be sufficient to get a job as a Network Administrator, Systems Administrator, Information Technology Specialist, and many other related professions.
With my current job as an Information Technology Specialist at Chain Electric Company, I have right about three years of work experience in my field. Next may when I graduate I will hopefully then be at four years of experience therefore meeting that particular requirement for many of the jobs I apply for. My experience is very important to how I present myself and how a potential employer judges me. I believe it gives me a great initial advantage as opposed to many of the students that just went to school and weren’t gaining valuable experience in this profession while they were doing so.
My customer service and communication skills are something that I pride myself on. Every job that I’ve had required me to be in constant contact with customers, clients, as co-workers. In my opinion I’ve become skilled at communicating with people in almost every aspect of my jobs. I’ve learned how to write professional and proposal emails to supervisors or the companies CFO. I’ve learned how to explain problems and help clients without drowning them in technical language or making them feel like the problem is their fault. This is also a skill that I usually hope to demonstrate during the interview process at first by being well spoken and polite and then later with some technical knowledge.
This is kind of tough because I actually really like both the first and the second jobs. The first job seems like it would be something I could enjoy and not be immediately overwhelmed with. It also appears to be a government job judging from the GS job scale. Government jobs tend to have great benefits and opportunities to advance and those are two very important aspects of my future career that I want to make sure of before making a final choice.
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